PRIVACY POLICY

Last Updated: 31/12/25

Reading Roots (“we,” “us,” or “our”) is committed to protecting the privacy of our volunteers, parents, and children. This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with the Singapore Personal Data Protection Act (PDPA).

By using our website (https://www.readingroots.sg) or participating in our programs, you agree to the collection and use of information in accordance with this policy.

1. Personal Data We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, and phone number (collected via contact forms or volunteer sign-up).
Volunteer Data: Information provided in volunteer applications, including experience and availability.
Program Data: Information about children and parents participating in our literacy programs (e.g., child’s name, age, and literacy level).
Usage Data: Information automatically collected by the Wix platform, such as IP addresses, browser types, and pages visited.

2. How We Use Your Data

We use the collected data for the following purposes:

To coordinate and manage volunteer activities.
To facilitate and improve our literacy programs for children.
To communicate with you regarding updates, sessions, or administrative matters.
To maintain and improve our website performance.
To comply with legal or regulatory requirements in Singapore.

3. Disclosure of Personal Data

We do not sell or rent your personal data to third parties. We may disclose your data only in the following circumstances:

Service Providers: To third-party vendors who help us operate our website (e.g., Wix) or manage communications.
Legal Requirements: If required by law, such as responding to a court order or government request.
Safety: To protect the safety and rights of the children, volunteers, and parents involved in our programs.

4. Data Security and Retention

We take reasonable measures to protect your personal data from unauthorized access or disclosure. However, please note that no method of transmission over the internet is 100% secure.

Retention: We only keep your personal data for as long as it is necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

5. Cookies

Our website is hosted on the Wix platform. Wix uses cookies to provide a better user experience and for analytics. You can adjust your browser settings to refuse cookies, but some parts of the site may not function correctly.

6. Your Rights

Under the PDPA, you have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate personal data.
Withdrawal: Withdraw your consent for us to use your personal data at any time.

To exercise these rights, please contact our Data Protection Officer at the email address provided below.

7. Third-Party Links

Our website may contain links to other sites (such as Giving.sg or social media). We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@readingroots.sg.